Shipping policy

Last updated: October 22, 2026

Thank you for shopping with ZEVU-US. This policy explains how and when your order will reach you.

Where we ship

We currently ship to addresses within the United States.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once shipped, orders usually arrive within 3–7 business days. During peak seasons or due to carrier delays, delivery can occasionally take longer.

Shipping rates

Available shipping options and their cost are shown at checkout before you pay.

Order tracking

When your order ships, you will receive an email with a tracking number so you can follow your package.

Multiple packages

If you order several items, they may arrive in separate packages on different days.

Wrong address or failed delivery

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment (additional shipping costs may apply).

Lost or delayed packages

If your tracking shows no movement for more than 10 business days, or your package is marked as delivered but you have not received it, contact us at zevu-sales@outlook.com and we will help you resolve it.

Contact

Questions about shipping? Email us at zevu-sales@outlook.com.